{"id":1110,"date":"2026-03-20T10:28:34","date_gmt":"2026-03-20T06:28:34","guid":{"rendered":"https:\/\/odysseomauritius.com\/refund-and-returns-policy\/"},"modified":"2026-03-23T13:58:52","modified_gmt":"2026-03-23T09:58:52","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/odysseomauritius.com\/fr\/refund-and-returns-policy\/","title":{"rendered":"Delivery and No Refund Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=\u00a0\u00bbprivacy-policy-row odysseo-widthcontainer\u00a0\u00bb][vc_column][vc_row_inner el_class=\u00a0\u00bbprivacy-policy-title-row\u00a0\u00bb][vc_column_inner]\n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space200 space-mobile100 space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space200 {\n                        height: 200px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                            .wpb_wrapper .gws-space-wrapper .gws-space.space200.space-mobile100 {\n                            height: 100px;\n                        }\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                            .wpb_wrapper .gws-space-wrapper .gws-space.space200.space-mobile100 {\n                            height: 100px;\n                        }\n                                    }\n            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-heading gws-heading-6a39bf0e9d0e9  center font-#00B4D5 font48px \">\n            <div class=\"gws-heading-inner-wrapper     \">\n                                <div class=\"gws-heading-right\">\n                    <div class=\"gws-heading-title\">\n                            \n                            <h1 class=\"red-hat-display\"  style=\"font-weight:700\" >\n                                Delivery Policy                            <\/h1>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n            <style>\n                .gws-heading.gws-heading-6a39bf0e9d0e9.center {\n                    text-align: center;\n                }\n                .gws-heading.gws-heading-6a39bf0e9d0e9.center .gws-heading-inner-wrapper {\n                    justify-content: center;\n                }\n                                                            .gws-heading.gws-heading-6a39bf0e9d0e9.font-\\#00B4D5 h1 {\n                            color: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d0e9.font-\\#00B4D5 .icon svg path {\n                            fill: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d0e9.font-\\#00B4D5 .gws-heading-left p {\n                            color: #00B4D5;\n                        }\n                                                                .gws-heading.gws-heading-6a39bf0e9d0e9.font48px h1 {\n                            font-size: 48px;\n                            line-height: calc(48px + 10px);\n                        }\n                        @media (max-width: 1024px) {\n                            .gws-heading.gws-heading-6a39bf0e9d0e9.font48px h1 {\n                                font-size: 42px;\n                                line-height: calc(42px + 4px);\n                            }\n                        }\n                        @media (max-width: 768px) {\n                            .gws-heading.gws-heading-6a39bf0e9d0e9.font48px h1 {\n                                font-size: 42px;\n                                line-height: calc(42px + 4px);\n                            }\n                        }\n                                                                        .gws-heading.gws-heading-6a39bf0e9d0e9 .gws-heading-subtitle p {\n                        color: #000000;\n                    }\n                                                    .gws-heading.gws-heading-6a39bf0e9d0e9 .gws-heading-subtitle p {\n                        line-height: 22px;\n                        font-size: 18px;\n                    }\n                    @media (max-width: 1024px) {\n                        .gws-heading.gws-heading-6a39bf0e9d0e9 .gws-heading-subtitle p {\n                            line-height: 20px;\n                            font-size: 16px;\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .gws-heading.gws-heading-6a39bf0e9d0e9 .gws-heading-subtitle p {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                .gws-heading-inner-wrapper.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-top-bottom {\n                    border-bottom: 1px solid transparent;\n                    border-top: 1px solid transparent;\n                    padding: 10px 0 15px;\n                }\n                                                    .gws-heading-6a39bf0e9d0e9 .gws-heading-inner-wrapper.border-top-bottom {\n                        border-bottom: 1px solid #000000;\n                        border-top: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                    .gws-heading-6a39bf0e9d0e9 .gws-heading-inner-wrapper.border-bottom {\n                        border-bottom: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                                                    .gws-heading-6a39bf0e9d0e9 .gws-heading-inner-wrapper.add-line .gws-heading-title:after {\n                        background: #000000;\n                    }\n                            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space100 space-mobile60 space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space100 {\n                        height: 100px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                            .wpb_wrapper .gws-space-wrapper .gws-space.space100.space-mobile60 {\n                            height: 60px;\n                        }\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                            .wpb_wrapper .gws-space-wrapper .gws-space.space100.space-mobile60 {\n                            height: 60px;\n                        }\n                                    }\n            <\/style>\n        <\/div>        \n    \n        [\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=\u00a0\u00bbprivacy-policy-content-row\u00a0\u00bb][vc_column_inner]        <div class=\"text-content-wrapper gws-text-6a39bf0e9d18b   text-#012D53 font18px \">\n            <div class=\"text-content-inner  \">\n                                                <p>Once your order is confirmed, you will receive an e-ticket by email with a QR code and a valid date and slot time, and the type of ticket purchased. The e-ticket cannot be used prior to the date and time slot indicated . The e-ticket will automatically be void past the printed date and time. The e-ticket can be directly scanned at the entrance for entry; via your cellphone or printed beforehand.   <\/p>\n<p>The e-ticket is valid for the type of ticket purchased: Mauritian resident\/ non-resident, student, seniors, kids.<\/p>\n<p>The following documents are required as proof.<\/p>\n<p>Mauritian Resident\/non resident : ID card, residency card, passport<\/p>\n<p>Age : ID card.<\/p>\n<p>If you have any questions about the delivery and shipment or your order, please contact us at <a href=\"mailto:oceanarium@odysseomauritius.com\">oceanarium@odysseomauritius.com<\/a><\/p>\n            <\/div>\n            <style>\n                .text-content-wrapper.gws-text-6a39bf0e9d18b. {\n                    text-align: ;\n                }\n                                    .text-content-wrapper.gws-text-6a39bf0e9d18b.text-\\#012D53 p,\n                    .text-content-wrapper.gws-text-6a39bf0e9d18b.text-\\#012D53 li,\n                    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      @media (max-width: 768px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d18b.font18px * {\n                            font-size: 15px;\n                            line-height: calc(15px + 4px);\n                        }\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d18b * {\n                        font-weight: 400;\n                    }\n                                .text-content-inner.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 30px;\n                }\n                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             }\n                            <\/style>\n        <\/div>\n\n        [\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbprivacy-policy-row odysseo-widthcontainer\u00a0\u00bb][vc_column][vc_row_inner el_class=\u00a0\u00bbprivacy-policy-title-row\u00a0\u00bb][vc_column_inner]\n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space200 space-mobile100 space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space200 {\n                        height: 200px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                            .wpb_wrapper .gws-space-wrapper .gws-space.space200.space-mobile100 {\n                            height: 100px;\n                        }\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                            .wpb_wrapper .gws-space-wrapper .gws-space.space200.space-mobile100 {\n                            height: 100px;\n                        }\n                                    }\n            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-heading gws-heading-6a39bf0e9d1d0  center font-#00B4D5 font48px \">\n            <div class=\"gws-heading-inner-wrapper     \">\n                                <div class=\"gws-heading-right\">\n                    <div class=\"gws-heading-title\">\n                            \n                            <h1 class=\"red-hat-display\"  style=\"font-weight:700\" >\n                                No Refund Policy                            <\/h1>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n            <style>\n                .gws-heading.gws-heading-6a39bf0e9d1d0.center {\n                    text-align: center;\n                }\n                .gws-heading.gws-heading-6a39bf0e9d1d0.center .gws-heading-inner-wrapper {\n                    justify-content: center;\n                }\n                                                            .gws-heading.gws-heading-6a39bf0e9d1d0.font-\\#00B4D5 h1 {\n                            color: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d1d0.font-\\#00B4D5 .icon svg path {\n                            fill: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d1d0.font-\\#00B4D5 .gws-heading-left p {\n                            color: #00B4D5;\n                        }\n                                                                .gws-heading.gws-heading-6a39bf0e9d1d0.font48px h1 {\n                            font-size: 48px;\n                            line-height: calc(48px + 10px);\n                        }\n                        @media (max-width: 1024px) {\n                            .gws-heading.gws-heading-6a39bf0e9d1d0.font48px h1 {\n                                font-size: 42px;\n                                line-height: calc(42px + 4px);\n                            }\n                        }\n                        @media (max-width: 768px) {\n                            .gws-heading.gws-heading-6a39bf0e9d1d0.font48px h1 {\n                                font-size: 42px;\n                                line-height: calc(42px + 4px);\n                            }\n                        }\n                                                                        .gws-heading.gws-heading-6a39bf0e9d1d0 .gws-heading-subtitle p {\n                        color: #000000;\n                    }\n                                                    .gws-heading.gws-heading-6a39bf0e9d1d0 .gws-heading-subtitle p {\n                        line-height: 22px;\n                        font-size: 18px;\n                    }\n                    @media (max-width: 1024px) {\n                        .gws-heading.gws-heading-6a39bf0e9d1d0 .gws-heading-subtitle p {\n                            line-height: 20px;\n                            font-size: 16px;\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .gws-heading.gws-heading-6a39bf0e9d1d0 .gws-heading-subtitle p {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                .gws-heading-inner-wrapper.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-top-bottom {\n                    border-bottom: 1px solid transparent;\n                    border-top: 1px solid transparent;\n                    padding: 10px 0 15px;\n                }\n                                                    .gws-heading-6a39bf0e9d1d0 .gws-heading-inner-wrapper.border-top-bottom {\n                        border-bottom: 1px solid #000000;\n                        border-top: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                    .gws-heading-6a39bf0e9d1d0 .gws-heading-inner-wrapper.border-bottom {\n                        border-bottom: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                                                    .gws-heading-6a39bf0e9d1d0 .gws-heading-inner-wrapper.add-line .gws-heading-title:after {\n                        background: #000000;\n                    }\n                            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space100 space-mobile60 space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space100 {\n                        height: 100px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                            .wpb_wrapper .gws-space-wrapper .gws-space.space100.space-mobile60 {\n                            height: 60px;\n                        }\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                            .wpb_wrapper .gws-space-wrapper .gws-space.space100.space-mobile60 {\n                            height: 60px;\n                        }\n                                    }\n            <\/style>\n        <\/div>        \n    \n        [\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=\u00a0\u00bbprivacy-policy-content-row\u00a0\u00bb][vc_column_inner]        <div class=\"text-content-wrapper gws-text-6a39bf0e9d203   text-#012D53 font18px \">\n            <div class=\"text-content-inner  \">\n                                                <p>Effective date: 01 st July 2023<\/p>\n<p>&nbsp;<\/p>\n<p>Dear Valued Customer,<\/p>\n<p>Thank you for choosing Oceanarium (Mauritius) Limited for your ticketing needs. We are committed to providing you with exceptional service and memorable experiences. As part of our policy, please be informed that all ticket purchases, whether made at our ticketing counter or through our website, are non-refundable.<\/p>\n            <\/div>\n            <style>\n                .text-content-wrapper.gws-text-6a39bf0e9d203. {\n                    text-align: ;\n                }\n                                    .text-content-wrapper.gws-text-6a39bf0e9d203.text-\\#012D53 p,\n                    .text-content-wrapper.gws-text-6a39bf0e9d203.text-\\#012D53 li,\n                    .text-content-wrapper.gws-text-6a39bf0e9d203.text-\\#012D53 a {\n                        color: #012D53;\n                    }\n                    .text-content-wrapper.gws-text-6a39bf0e9d203.text-\\#012D53 ul li:before {\n                        background: #012D53;\n                    }\n                    .text-content-wrapper.gws-text-6a39bf0e9d203.text-\\#012D53 .text-block-icon svg path {\n                        fill: #012D53;\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d203.font18px * {\n                        font-size: 18px;\n                        line-height: calc(18px + 4px);\n                    }\n                    @media (max-width: 1024px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d203.font18px * {\n                            font-size: 15px;\n                            line-height: calc(15px + 4px);\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d203.font18px * {\n                            font-size: 15px;\n                            line-height: calc(15px + 4px);\n                        }\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d203 * {\n                        font-weight: 400;\n                    }\n                                .text-content-inner.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-all {\n                    border-radius: 15px;\n                    padding: 20px 43px;\n                }\n                                                                    .text-content-wrapper.gws-text-6a39bf0e9d203 .text-block-title {\n                        line-height: 20px;\n                        font-size: 16px;\n                    }\n                    @media (max-width: 768px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d203 .text-block-title {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d203 .text-block-title {\n                        font-weight: 700;\n                    }\n                            <\/style>\n        <\/div>\n\n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space40 space-mobile space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space40 {\n                        height: 40px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                    }\n            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-heading gws-heading-6a39bf0e9d235   font-#00B4D5 font20px \">\n            <div class=\"gws-heading-inner-wrapper     \">\n                                <div class=\"gws-heading-right\">\n                    <div class=\"gws-heading-title\">\n                            \n                            <h2 class=\" open-sans\"  style=\"font-weight:700\" >\n                                No Refund Policy:                            <\/h2>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n            <style>\n                .gws-heading.gws-heading-6a39bf0e9d235. {\n                    text-align: ;\n                }\n                .gws-heading.gws-heading-6a39bf0e9d235. .gws-heading-inner-wrapper {\n                    justify-content: ;\n                }\n                                                            .gws-heading.gws-heading-6a39bf0e9d235.font-\\#00B4D5 h2 {\n                            color: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d235.font-\\#00B4D5 .icon svg path {\n                            fill: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d235.font-\\#00B4D5 .gws-heading-left p {\n                            color: #00B4D5;\n                        }\n                                                                .gws-heading.gws-heading-6a39bf0e9d235.font20px h2 {\n                            font-size: 20px;\n                            line-height: calc(20px + 10px);\n                        }\n                        @media (max-width: 1024px) {\n                            .gws-heading.gws-heading-6a39bf0e9d235.font20px h2 {\n                                font-size: 14px;\n                                line-height: calc(14px + 4px);\n                            }\n                        }\n                        @media (max-width: 768px) {\n                            .gws-heading.gws-heading-6a39bf0e9d235.font20px h2 {\n                                font-size: 14px;\n                                line-height: calc(14px + 4px);\n                            }\n                        }\n                                                                        .gws-heading.gws-heading-6a39bf0e9d235 .gws-heading-subtitle p {\n                        color: #000000;\n                    }\n                                                    .gws-heading.gws-heading-6a39bf0e9d235 .gws-heading-subtitle p {\n                        line-height: 22px;\n                        font-size: 18px;\n                    }\n                    @media (max-width: 1024px) {\n                        .gws-heading.gws-heading-6a39bf0e9d235 .gws-heading-subtitle p {\n                            line-height: 20px;\n                            font-size: 16px;\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .gws-heading.gws-heading-6a39bf0e9d235 .gws-heading-subtitle p {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                .gws-heading-inner-wrapper.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-top-bottom {\n                    border-bottom: 1px solid transparent;\n                    border-top: 1px solid transparent;\n                    padding: 10px 0 15px;\n                }\n                                                    .gws-heading-6a39bf0e9d235 .gws-heading-inner-wrapper.border-top-bottom {\n                        border-bottom: 1px solid #000000;\n                        border-top: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                    .gws-heading-6a39bf0e9d235 .gws-heading-inner-wrapper.border-bottom {\n                        border-bottom: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                                                    .gws-heading-6a39bf0e9d235 .gws-heading-inner-wrapper.add-line .gws-heading-title:after {\n                        background: #000000;\n                    }\n                            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space15 space-mobile space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space15 {\n                        height: 15px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                    }\n            <\/style>\n        <\/div>        \n    \n                <div class=\"text-content-wrapper gws-text-6a39bf0e9d266   text-#012D53 font18px \">\n            <div class=\"text-content-inner  \">\n                                                <p><strong>1. In-Person Ticket Purchases:<\/strong> Tickets purchased at our physical ticketing counter are considered final and non-refundable. Once the purchase is made, we are unable to process any refunds, regardless of the circumstances. <\/p>\n<p>&nbsp;<\/p>\n<p><strong>2. Online Ticket Purchases:<\/strong> Tickets purchased through our website are also non-refundable. We regret to inform you that tickets purchased<br \/>\nthrough our websites are also non- refundable for any reason, including but not limited to changes in your schedule, travel plans, event cancellations (unless specified by our company), or dissatisfaction with the event or activity.<\/p>\n            <\/div>\n            <style>\n                .text-content-wrapper.gws-text-6a39bf0e9d266. {\n                    text-align: ;\n                }\n                                    .text-content-wrapper.gws-text-6a39bf0e9d266.text-\\#012D53 p,\n                    .text-content-wrapper.gws-text-6a39bf0e9d266.text-\\#012D53 li,\n                    .text-content-wrapper.gws-text-6a39bf0e9d266.text-\\#012D53 a {\n                        color: #012D53;\n                    }\n                    .text-content-wrapper.gws-text-6a39bf0e9d266.text-\\#012D53 ul li:before {\n                        background: #012D53;\n                    }\n                    .text-content-wrapper.gws-text-6a39bf0e9d266.text-\\#012D53 .text-block-icon svg path {\n                        fill: #012D53;\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d266.font18px * {\n                        font-size: 18px;\n                        line-height: calc(18px + 4px);\n                    }\n                    @media (max-width: 1024px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d266.font18px * {\n                            font-size: 15px;\n                            line-height: calc(15px + 4px);\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d266.font18px * {\n                            font-size: 15px;\n                            line-height: calc(15px + 4px);\n                        }\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d266 * {\n                        font-weight: 400;\n                    }\n                                .text-content-inner.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-all {\n                    border-radius: 15px;\n                    padding: 20px 43px;\n                }\n                                                                    .text-content-wrapper.gws-text-6a39bf0e9d266 .text-block-title {\n                        line-height: 20px;\n                        font-size: 16px;\n                    }\n                    @media (max-width: 768px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d266 .text-block-title {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d266 .text-block-title {\n                        font-weight: 700;\n                    }\n                            <\/style>\n        <\/div>\n\n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space40 space-mobile space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space40 {\n                        height: 40px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                    }\n            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-heading gws-heading-6a39bf0e9d294   font-#00B4D5 font20px \">\n            <div class=\"gws-heading-inner-wrapper     \">\n                                <div class=\"gws-heading-right\">\n                    <div class=\"gws-heading-title\">\n                            \n                            <h2 class=\" open-sans\"  style=\"font-weight:700\" >\n                                Event Cancellation or Postponement:                            <\/h2>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n            <style>\n                .gws-heading.gws-heading-6a39bf0e9d294. {\n                    text-align: ;\n                }\n                .gws-heading.gws-heading-6a39bf0e9d294. .gws-heading-inner-wrapper {\n                    justify-content: ;\n                }\n                                                            .gws-heading.gws-heading-6a39bf0e9d294.font-\\#00B4D5 h2 {\n                            color: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d294.font-\\#00B4D5 .icon svg path {\n                            fill: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d294.font-\\#00B4D5 .gws-heading-left p {\n                            color: #00B4D5;\n                        }\n                                                                .gws-heading.gws-heading-6a39bf0e9d294.font20px h2 {\n                            font-size: 20px;\n                            line-height: calc(20px + 10px);\n                        }\n                        @media (max-width: 1024px) {\n                            .gws-heading.gws-heading-6a39bf0e9d294.font20px h2 {\n                                font-size: 14px;\n                                line-height: calc(14px + 4px);\n                            }\n                        }\n                        @media (max-width: 768px) {\n                            .gws-heading.gws-heading-6a39bf0e9d294.font20px h2 {\n                                font-size: 14px;\n                                line-height: calc(14px + 4px);\n                            }\n                        }\n                                                                        .gws-heading.gws-heading-6a39bf0e9d294 .gws-heading-subtitle p {\n                        color: #000000;\n                    }\n                                                    .gws-heading.gws-heading-6a39bf0e9d294 .gws-heading-subtitle p {\n                        line-height: 22px;\n                        font-size: 18px;\n                    }\n                    @media (max-width: 1024px) {\n                        .gws-heading.gws-heading-6a39bf0e9d294 .gws-heading-subtitle p {\n                            line-height: 20px;\n                            font-size: 16px;\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .gws-heading.gws-heading-6a39bf0e9d294 .gws-heading-subtitle p {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                .gws-heading-inner-wrapper.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-top-bottom {\n                    border-bottom: 1px solid transparent;\n                    border-top: 1px solid transparent;\n                    padding: 10px 0 15px;\n                }\n                                                    .gws-heading-6a39bf0e9d294 .gws-heading-inner-wrapper.border-top-bottom {\n                        border-bottom: 1px solid #000000;\n                        border-top: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                    .gws-heading-6a39bf0e9d294 .gws-heading-inner-wrapper.border-bottom {\n                        border-bottom: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                                                    .gws-heading-6a39bf0e9d294 .gws-heading-inner-wrapper.add-line .gws-heading-title:after {\n                        background: #000000;\n                    }\n                            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space15 space-mobile space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space15 {\n                        height: 15px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                    }\n            <\/style>\n        <\/div>        \n    \n                <div class=\"text-content-wrapper gws-text-6a39bf0e9d2db   text-#012D53 font18px \">\n            <div class=\"text-content-inner  \">\n                                                <p><strong>1. Event Cancellation:<\/strong> In the event that we must cancel an activity or event, you will then be entitled to a full refund of the ticket price.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>2. Event Postponement:<\/strong> If an event is postponed to a later date, your tickets will remain valid for the rescheduled date. If you are unable to attend the new date, please note that no refunds will be issued.<\/p>\n            <\/div>\n            <style>\n                .text-content-wrapper.gws-text-6a39bf0e9d2db. {\n                    text-align: ;\n                }\n                                    .text-content-wrapper.gws-text-6a39bf0e9d2db.text-\\#012D53 p,\n                    .text-content-wrapper.gws-text-6a39bf0e9d2db.text-\\#012D53 li,\n                    .text-content-wrapper.gws-text-6a39bf0e9d2db.text-\\#012D53 a {\n                        color: #012D53;\n                    }\n                    .text-content-wrapper.gws-text-6a39bf0e9d2db.text-\\#012D53 ul li:before {\n                        background: #012D53;\n                    }\n                    .text-content-wrapper.gws-text-6a39bf0e9d2db.text-\\#012D53 .text-block-icon svg path {\n                        fill: #012D53;\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d2db.font18px * {\n                        font-size: 18px;\n                        line-height: calc(18px + 4px);\n                    }\n                    @media (max-width: 1024px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d2db.font18px * {\n                            font-size: 15px;\n                            line-height: calc(15px + 4px);\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d2db.font18px * {\n                            font-size: 15px;\n                            line-height: calc(15px + 4px);\n                        }\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d2db * {\n                        font-weight: 400;\n                    }\n                                .text-content-inner.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-all {\n                    border-radius: 15px;\n                    padding: 20px 43px;\n                }\n                                                                    .text-content-wrapper.gws-text-6a39bf0e9d2db .text-block-title {\n                        line-height: 20px;\n                        font-size: 16px;\n                    }\n                    @media (max-width: 768px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d2db .text-block-title {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d2db .text-block-title {\n                        font-weight: 700;\n                    }\n                            <\/style>\n        <\/div>\n\n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space40 space-mobile space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space40 {\n                        height: 40px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                    }\n            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-heading gws-heading-6a39bf0e9d30d   font-#00B4D5 font20px \">\n            <div class=\"gws-heading-inner-wrapper     \">\n                                <div class=\"gws-heading-right\">\n                    <div class=\"gws-heading-title\">\n                            \n                            <h2 class=\" open-sans\"  style=\"font-weight:700\" >\n                                Exceptions:                            <\/h2>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n            <style>\n                .gws-heading.gws-heading-6a39bf0e9d30d. {\n                    text-align: ;\n                }\n                .gws-heading.gws-heading-6a39bf0e9d30d. .gws-heading-inner-wrapper {\n                    justify-content: ;\n                }\n                                                            .gws-heading.gws-heading-6a39bf0e9d30d.font-\\#00B4D5 h2 {\n                            color: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d30d.font-\\#00B4D5 .icon svg path {\n                            fill: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d30d.font-\\#00B4D5 .gws-heading-left p {\n                            color: #00B4D5;\n                        }\n                                                                .gws-heading.gws-heading-6a39bf0e9d30d.font20px h2 {\n                            font-size: 20px;\n                            line-height: calc(20px + 10px);\n                        }\n                        @media (max-width: 1024px) {\n                            .gws-heading.gws-heading-6a39bf0e9d30d.font20px h2 {\n                                font-size: 14px;\n                                line-height: calc(14px + 4px);\n                            }\n                        }\n                        @media (max-width: 768px) {\n                            .gws-heading.gws-heading-6a39bf0e9d30d.font20px h2 {\n                                font-size: 14px;\n                                line-height: calc(14px + 4px);\n                            }\n                        }\n                                                                        .gws-heading.gws-heading-6a39bf0e9d30d .gws-heading-subtitle p {\n                        color: #000000;\n                    }\n                                                    .gws-heading.gws-heading-6a39bf0e9d30d .gws-heading-subtitle p {\n                        line-height: 22px;\n                        font-size: 18px;\n                    }\n                    @media (max-width: 1024px) {\n                        .gws-heading.gws-heading-6a39bf0e9d30d .gws-heading-subtitle p {\n                            line-height: 20px;\n                            font-size: 16px;\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .gws-heading.gws-heading-6a39bf0e9d30d .gws-heading-subtitle p {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                .gws-heading-inner-wrapper.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-top-bottom {\n                    border-bottom: 1px solid transparent;\n                    border-top: 1px solid transparent;\n                    padding: 10px 0 15px;\n                }\n                                                    .gws-heading-6a39bf0e9d30d .gws-heading-inner-wrapper.border-top-bottom {\n                        border-bottom: 1px solid #000000;\n                        border-top: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                    .gws-heading-6a39bf0e9d30d .gws-heading-inner-wrapper.border-bottom {\n                        border-bottom: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                                                    .gws-heading-6a39bf0e9d30d .gws-heading-inner-wrapper.add-line .gws-heading-title:after {\n                        background: #000000;\n                    }\n                            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space15 space-mobile space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space15 {\n                        height: 15px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                    }\n            <\/style>\n        <\/div>        \n    \n                <div class=\"text-content-wrapper gws-text-6a39bf0e9d344   text-#012D53 font18px \">\n            <div class=\"text-content-inner  \">\n                                                <p><strong>1. Non-Refundable Events\/Activities:<\/strong> Some events or activities may be explicitly labeled as \u00ab\u00a0non-refundable,\u00a0\u00bb therefore, no refunds will be issued for such cases.<\/p>\n            <\/div>\n            <style>\n                .text-content-wrapper.gws-text-6a39bf0e9d344. {\n                    text-align: ;\n                }\n                                    .text-content-wrapper.gws-text-6a39bf0e9d344.text-\\#012D53 p,\n                    .text-content-wrapper.gws-text-6a39bf0e9d344.text-\\#012D53 li,\n                    .text-content-wrapper.gws-text-6a39bf0e9d344.text-\\#012D53 a {\n                        color: #012D53;\n                    }\n                    .text-content-wrapper.gws-text-6a39bf0e9d344.text-\\#012D53 ul li:before {\n                        background: #012D53;\n                    }\n                    .text-content-wrapper.gws-text-6a39bf0e9d344.text-\\#012D53 .text-block-icon svg path {\n                        fill: #012D53;\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d344.font18px * {\n                        font-size: 18px;\n                        line-height: calc(18px + 4px);\n                    }\n                    @media (max-width: 1024px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d344.font18px * {\n                            font-size: 15px;\n                            line-height: calc(15px + 4px);\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d344.font18px * {\n                            font-size: 15px;\n                            line-height: calc(15px + 4px);\n                        }\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d344 * {\n                        font-weight: 400;\n                    }\n                                .text-content-inner.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 30px;\n                }\n                .text-content-inner.border-radius-all {\n                    border-radius: 15px;\n                    padding: 20px 43px;\n                }\n                                                                    .text-content-wrapper.gws-text-6a39bf0e9d344 .text-block-title {\n                        line-height: 20px;\n                        font-size: 16px;\n                    }\n                    @media (max-width: 768px) {\n                        .text-content-wrapper.gws-text-6a39bf0e9d344 .text-block-title {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                                    .text-content-wrapper.gws-text-6a39bf0e9d344 .text-block-title {\n                        font-weight: 700;\n                    }\n                            <\/style>\n        <\/div>\n\n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space40 space-mobile space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space40 {\n                        height: 40px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                    }\n            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-heading gws-heading-6a39bf0e9d374   font-#00B4D5 font20px \">\n            <div class=\"gws-heading-inner-wrapper     \">\n                                <div class=\"gws-heading-right\">\n                    <div class=\"gws-heading-title\">\n                            \n                            <h2 class=\" open-sans\"  style=\"font-weight:700\" >\n                                Customer Support:                            <\/h2>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n            <style>\n                .gws-heading.gws-heading-6a39bf0e9d374. {\n                    text-align: ;\n                }\n                .gws-heading.gws-heading-6a39bf0e9d374. .gws-heading-inner-wrapper {\n                    justify-content: ;\n                }\n                                                            .gws-heading.gws-heading-6a39bf0e9d374.font-\\#00B4D5 h2 {\n                            color: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d374.font-\\#00B4D5 .icon svg path {\n                            fill: #00B4D5;\n                        }\n                        .gws-heading.gws-heading-6a39bf0e9d374.font-\\#00B4D5 .gws-heading-left p {\n                            color: #00B4D5;\n                        }\n                                                                .gws-heading.gws-heading-6a39bf0e9d374.font20px h2 {\n                            font-size: 20px;\n                            line-height: calc(20px + 10px);\n                        }\n                        @media (max-width: 1024px) {\n                            .gws-heading.gws-heading-6a39bf0e9d374.font20px h2 {\n                                font-size: 14px;\n                                line-height: calc(14px + 4px);\n                            }\n                        }\n                        @media (max-width: 768px) {\n                            .gws-heading.gws-heading-6a39bf0e9d374.font20px h2 {\n                                font-size: 14px;\n                                line-height: calc(14px + 4px);\n                            }\n                        }\n                                                                        .gws-heading.gws-heading-6a39bf0e9d374 .gws-heading-subtitle p {\n                        color: #000000;\n                    }\n                                                    .gws-heading.gws-heading-6a39bf0e9d374 .gws-heading-subtitle p {\n                        line-height: 22px;\n                        font-size: 18px;\n                    }\n                    @media (max-width: 1024px) {\n                        .gws-heading.gws-heading-6a39bf0e9d374 .gws-heading-subtitle p {\n                            line-height: 20px;\n                            font-size: 16px;\n                        }\n                    }\n                    @media (max-width: 768px) {\n                        .gws-heading.gws-heading-6a39bf0e9d374 .gws-heading-subtitle p {\n                            line-height: 18px;\n                            font-size: 15px;\n                        }\n                    }\n                                .gws-heading-inner-wrapper.border-radius-top {\n                    border-radius: 15px 15px 0 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-right {\n                    border-radius: 0 15px 15px 0;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-bottom {\n                    border-radius: 0 0 15px 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-radius-left {\n                    border-radius: 15px 0 0 15px;\n                    padding: 20px 40px;\n                }\n                .gws-heading-inner-wrapper.border-top-bottom {\n                    border-bottom: 1px solid transparent;\n                    border-top: 1px solid transparent;\n                    padding: 10px 0 15px;\n                }\n                                                    .gws-heading-6a39bf0e9d374 .gws-heading-inner-wrapper.border-top-bottom {\n                        border-bottom: 1px solid #000000;\n                        border-top: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                    .gws-heading-6a39bf0e9d374 .gws-heading-inner-wrapper.border-bottom {\n                        border-bottom: 1px solid #000000;\n                        padding: 10px 0 15px;\n                    }\n                                                    .gws-heading-6a39bf0e9d374 .gws-heading-inner-wrapper.add-line .gws-heading-title:after {\n                        background: #000000;\n                    }\n                            <\/style>\n        <\/div>        \n    \n        \n        <div class=\"gws-space-wrapper \">\n            <div class=\"gws-space space15 space-mobile space-tablet\"><\/div>\n            <style>\n                                    .gws-space-wrapper .gws-space.space15 {\n                        height: 15px;\n                    }\n                                @media screen and (min-width: 320px) and (max-width: 767px) {\n                                    }\n                @media screen and (min-width: 768px) and (max-width: 1024px) {\n                                    }\n            <\/style>\n        <\/div>        \n    \n                <div class=\"text-content-wrapper gws-text-6a39bf0e9d3a2   text-#012D53 font18px \">\n            <div class=\"text-content-inner  \">\n                                                <p>If you have any questions or need assistance regarding our no-refund policy, please don&rsquo;t hesitate to contact our customer support team at <a href=\"mailto:oceanarium@odysseomauritius.com\">oceanarium@odysseomauritius.com<\/a> or at <a href=\"tel:+230%206598000\">+230 6598000<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>By purchasing tickets from us, whether at our ticketing counter or through our website, you acknowledge that you have read, understood, and agreed to our \u201cNo Refund Policy\u201d.<\/p>\n<p>&nbsp;<\/p>\n<p>Thank you for choosing Oceanarium (Mauritius) Limited. 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